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How imprealtoto Handles Your Privacy

When you open an account and connect your DANA, OVO, or GoPay wallet, you share details with us — and we take that seriously. This page explains exactly what we collect, why we collect it, and the choices you have over your own information.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access your dataClear data retention termsContact path for privacy requests
imprealtoto How imprealtoto Handles Your Privacy
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review what data we hold, request a correction, or ask us to remove your account information, our support team is the direct route. You can reach us through live chat inside the account dashboard, by email, or via our help centre form. We aim to respond to all privacy-related requests within a reasonable timeframe, and we will confirm receipt of your request when it arrives.

Live Chat Open the chat widget inside your account dashboard to speak directly with our support team about any privacy concern or data request.
Email Support Send your data access, correction or deletion request to our support email address. Include your registered account name for faster handling.
Help Centre Form Use the privacy request form in our help centre to submit a structured request. We log every submission and follow up through your registered contact.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

Security and transparency sit at the centre of how we manage your information. We use SSL encryption across all account pages, payment flows, and session data. Our cookie use is limited to session management, fraud detection, and performance measurement — not behavioural advertising. Retention periods are tied to account status: active account data is kept while your account is open; after closure, we retain only what local legal requirements oblige us to keep, then delete the rest.

Encryption in Transit

All data you send us — including DANA, OVO, and GoPay wallet details — travels over SSL-encrypted connections. No payment credential is stored in plain text on our systems.

Cookie Policy

We use session cookies to keep you logged in and functional cookies to remember your wallet preference. We do not use tracking cookies for third-party ad targeting.

Data Retention Rules

Active account data is kept for as long as your account remains open. Closed accounts retain only the minimum data required by applicable local law, after which records are deleted.

Who to Contact and How

For any data request — access, correction, objection or deletion — contact us via live chat or email. State your registered account name so we can locate your records quickly.

Your Privacy Questions, Directly Answered

Real questions about how we handle your data, your account details and your rights under this policy. If your question is not covered here, use the live chat or email route in the support section above.

We collect your name, email address, phone number, and the wallet identifier for whichever payment method you use — DANA, OVO, or GoPay — plus device type and login timestamps.

We share wallet identifiers only with the payment processor needed to complete your transaction. We do not sell or pass your wallet data to advertisers or unrelated third parties.

Submit a data access request through live chat or our support email. Include your registered account name. We will confirm receipt and provide your data summary within a reasonable timeframe.

Yes. After you close your account, submit a deletion request through support. We will remove your data except for what local law requires us to retain, then confirm when deletion is complete.

We use session and functional cookies only — no ad-tracking cookies. You can adjust cookie settings through your browser, though disabling session cookies may affect your account login experience.

We notify you via your registered contact detail — email or account notification — when a material change is made. The updated policy takes effect on the date stated in that notice.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.